Making a Massage Booking
Please book your massage and treatments at the time of making your hotel reservation to avoid disappointment. Our wonderful therapists are all self employed and work hard to ensure the best of service.
We encourage you to make your bookings as far in advance as you can so we are available for you. Please call 0438 010 359 to organise your appointment or email us or book with the hotel reception.
All treatments are subject to the availability of qualified therapists. Please let us know in advance if you have any special health or physical considerations.
To maximise the benefits of your massage or treatment please arrive just prior to your confirmed time. All treatments are completed during the scheduled time.
Please be aware if you arrive late your treatment may need to be shortened to ensure the next guest is not delayed. At the time of booking, please have your credit card and contact details ready to secure your booking.
Cancellations & Amendments
If you are unable to make your booking please let us know as soon as you can so we are able to offer our time to another guest. We do require 24 hours notice of cancellation or amendment or a 50% cancellation fee will be charged.
For cancellations, amendments or no shows on the day of appointment a 100% cancellation fee applies. Gift vouchers are non-refundable and subject to our cancellation policy.